Privacy Policy

Last updated: 8 May 2026

AKIZAKURA respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, book a kimono experience, or make an inquiry about our vintage kimono and haori items.

1. Who we are

This website is operated by:

AKIZAKURA
Representative: Sayoko RODOLPHI née YAMAMURA
Location: Paris, France
Email: info@akizakura.net

For any questions about this Privacy Policy or your personal data, you can contact us at:

info@akizakura.net

2. Personal data we collect

We may collect the following personal data when you contact us through this website, by email, or via WhatsApp:

  • Name
  • Email address
  • Message content
  • Information related to your inquiry, booking request, or order
  • Preferred date or details for a kimono experience, if provided
  • WhatsApp contact information, if you contact us through WhatsApp

We may also collect basic technical information when you visit the website, such as your browser type, device type, and anonymized website usage information, depending on the tools used by WordPress.com.

3. Why we use your personal data

We use your personal data only for the following purposes:

  • To reply to your inquiries
  • To manage kimono experience booking requests
  • To provide information about vintage kimono, haori, and related items
  • To respond to press or interview requests
  • To manage customer communication
  • To improve our website and services
  • To comply with legal or administrative obligations, if necessary

4. Legal basis for processing

We process your personal data based on one or more of the following legal bases:

  • Your consent, when you send us a message or contact us voluntarily
  • The performance of a contract or pre-contractual steps, when you request a booking or information about a product or service
  • Our legitimate interest in responding to inquiries, managing our activity, and improving our services
  • Legal obligations, where applicable

GDPR requires personal data processing to have a valid legal basis, and users must be informed about how their data is used and what rights they have.

5. How long we keep your data

We keep your personal data only for as long as necessary for the purposes described above.

As a general rule:

  • Contact form and email inquiries may be kept for up to 3 years after the last contact.
  • Booking-related information may be kept for the time necessary to manage the service and for legal or accounting purposes if applicable.
  • Technical or analytics data may be kept according to the retention settings of the website tools used.

6. Who has access to your data

Your personal data is accessed only by AKIZAKURA and, where necessary, by service providers used to operate the website and communication tools.

These may include:

  • WordPress.com, for website hosting and forms
  • Email service providers
  • WhatsApp, if you contact us through WhatsApp
  • Etsy, if you purchase an item through our Etsy shop

If you click a link to Etsy, Instagram, WhatsApp, or any other external platform, your use of that platform is governed by its own privacy policy.

7. International transfers

Some service providers used for this website or communication tools may process data outside the European Union.

When this happens, we rely on the safeguards provided by those service providers in accordance with applicable data protection laws.

8. Cookies and analytics

This website may use cookies or similar technologies to ensure the proper functioning of the website, improve the user experience, and measure website traffic.

Some cookies may be set by WordPress.com or third-party services embedded on the website.

You can manage or disable cookies through your browser settings. If a cookie banner or preference tool is available on the website, you can also use it to manage your preferences.

9. Your rights

Under the GDPR, you have rights regarding your personal data, including the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to certain processing
  • Request restriction of processing
  • Request data portability, where applicable
  • Withdraw your consent at any time, where processing is based on consent

You can exercise your rights by contacting us at:

info@akizakura.net

If you believe your personal data has not been handled properly, you also have the right to contact the French data protection authority, the CNIL.

10. Security

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page, with the date of the most recent update indicated at the top.